At Tactical Air we do everything we can to insure you get a
working airsoft gun the first time around. We test all of our high end AEG airsoft
guns to make sure that there are no defects..
As you may or may not know the airsoft market is unique in how
warranty issues are handled. Most of the time warranty issues are handled directly
by the manufacturer or importer of the airsoft gun. In all warranty issues either
us or the manufacturer/importer will repair or replace your airsoft gun. The
airsoft gun will always be repaired first and will only be replaced if the gun
can not be repaired. The list below will provide you with the information
you will need if you require warranty service on your airsoft gun. At this time
we ask all of our customers to go through the manufacturers directly for warranty
or repair work. The only returns that we can take directly are AfterMath, Crosman
and Tactical Force Airsoft guns.
We test the following brands of airsoft guns with one
high capacity magazine and a 8.4v battery, before they are shipped out to insure
that you will receive a working, non-defective product. We take great care as
we test these items so they will not be damaged.
Caspian Arms WE
Echo 1 USA
UTG airsoft guns over $100
AfterMath Products carry a 30 day Warranty through us and the manufacturer.
Send any products which need repair directly to AfterMath or for replacement
you must fill out an RMA form.
Fax (954) 581-3165
3911 SW 47th Avenue, Suite 914
Fort Lauderdale, Florida 33314
Classic Army Products do not carry any for of warranty and they are buy as is.
They are a very high quality of gun and if left with stock component can last
for years with no issue.
Crosman Airsoft carry
a 30 day warranty through us. You must fill out an RMA
form before you are able to return the product. On defective items it will be
on a replacement or upgrade basis only.
Echo 1 USA Products carry a 30 day Warranty on the gear box only. There warranty
excludes, cosmetic damage, damage to accessories or damage to magazine, clips,
sling and batteries.
You must contact them directly before warranty will
be fulfilled. Echo 1 products can not be returned to us directly. You must go
through the manufacturer. We can help with this proces if you would like.
Caspian Arms WE, ICS, Olympic Arms, Special Weapons, TSD Sport, TSD Tactical
and UHC are handled under TEAM SD.
They carry several different makes of guns under their warranty that correspond
30 Day Warranty on ICS, Olympic Arms and Special Weapons 60 Day Warranty on
You must contact them directly before warranty will be fulfilled. These products
can not be returned to us directly. You must go through the manufacturer. We
can help with this proces if you would like.
Telephone (626) 281–0979
Fax (734) 542-7095
Tactical Force airsoft guns are warranties for thirty days through us. You must
fill out an RMA form before you are able to return
the product. On defective items it will be on a replacement or upgrade basis
Tokyo Marui Products do not come with a warranty and they are sold as is. They
are a very high quality of gun and if left with stock component can last for
years with no issue.
UTG (Under the Gun), also known as Leapers, Carries several different warranties
on there guns. To find out which warranty fits your gun check to see where it
was made. They will either be made in the USA, Taiwan, or China and the warranty
is as follows:
90 Day Warranty on guns made in the USA and Taiwan 30 Day Warranty on guns made
in China . All warranties issues are handled by Leapers directly. If you don't
want to deal with Leapers then we can deal with them for you and make sure that
you get the parts you need or we can help get your gun repaired.
Telephone (734) 542-1500
Fax (734) 542-7095
32700 Capitol Street, Livonia,
MI 48150, U.S.A.
Walther “Special Operations” carry a 30 day warranty through us.
You must fill out an RMA form before you are able
to return the product. On defective items it will be on a replacement or upgrade