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Tactical Air Disclaimer:

General Policies and Information

• We will prosecute fraudulent orders.
• We reserve the right to refuse service to any person, company, agency, or organization at any time, for any reason whatsoever. No exceptions.



• Because of the nature of the products that Tactical Air supplies, we must perform an extensive validation of orders. This may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, and cardholder information and cardholder authorization.

Please be patient during the order validation process. Any mistakes in the information you have supplied to us may result in significant delays. Any of the following might result in a delay in the shipment of your order:

• Payment by check. Your order will not be shipped until the check has arrived and been cleared, usually 7 business days.
• Shipping and billing addresses do not match.
• Cardholder name and address do not match shipping address.



• No response or verification from e-mail and/or telephone numbers supplied by you.
• Declined or rejected credit card due to failed address verification.
• Declined or rejected credit card due to Non Sufficient Funds.
• Orders from any "free of charge" e-mail services (I.E. hotmail, yahoo, juno, etc.) will be verified before shipment to minimize fraudulent orders.
• Orders to Canada
• Items used for law enforcement are billed immediately. However, they are only shipped after a thorough validation. This is a verification of the legitimacy of an order for restricted items.

Keep in mind that all the steps we take for order verification are as much for your protection as for ours. Please be patient with our customer service staff.

• Fraudulent orders will be prosecuted to the full extent of the law.

• We reserve the right to refuse service to any person, company, agency, or organization at any time, for any reason.
• Price and availability are subject to change without notice. However, we do our best to provide our customers with up-to-date product information.
• Orders placed from the following areas will be refused due to the laws, restrictions and conditions of sale in your state or city:
  New York City, NY, and its boroughs (Zip Codes 100xx-104xx and 111-114xx, 116xx), New Jersey, Chicago, IL, San Francisco, CA, Washington DC, Philadelphia, PA and Johnson City, TN. We cannot ship Green Gas, Red Gas, Co2 to Alaska, Pureto Rico, Guam or Hawaii.
• We will not ship to any person under 18 years of age. Restricted items will be shipped "Adult Signature required."
• We reserve the right at any time to request confirmation from the customer, delay the order pending verification, or refuse any order based on inability to verify legitimacy. Our order confirmation and validation process may include the verification of credit card information, age of the customer, physical address, and shipping information, billing information or the reason for ordering our products.
• Processing of an accepted and approved order will take between 24 and 48 hours during regular business days, 10 am to 5 pm Monday through Friday, Mountain Standard Time. Shipping time is calculated after order processing and verification is complete. Inaccurate customer information or failure by the customer to respond to queries including electronic mail (E-mail), telephone calls, and electronic facsimiles (FAX) will delay processing the order.
• Tactical Air and its online store does not guarantee any shipping time or date. If you have a time based shipping need, you must inform us in advance. Tactical Air will issue you a confirmation number. We will do our best to expedite your order. We use third party carriers to ship our product and therefore, once an order is processed and a product has left our care, we have no control over delivery. If you refuse the shipment, we will issue a credit for the product minus our shipping costs on receipt of the refused products at Tactical Air. Up tp a twenty percent (20%) restocking fee may be charged.
• An accepted and approved order must be fully verified by Tactical Air.
• Order tracking and shipping information is available after an order has been confirmed, billed to the customer and shipped. Our standard is UPS.

If you choose to continue with a transaction from our store, you must be in full agreement with all of our policies and terms as stated. You will be asked in the checkout process to agree to accept all of our policies and terms of sale. Thank you.